Shipping & Return Policy

  • Printing Method
    Giclée – Museum-quality fine-art pigment print on paper. A High-quality inkjet (or giclée) print on fine-art paper or photographic paper utilizing archivally certified inks and substrates to achieve high quality photographic prints with excellent resolution.

    Paper
    Printed on Hahnemühle Photo Rag (acid and lignin-free, archival quality)

    Sizes
    A3 (30 x 42 cm / 11.7 x 16 in)
    A2 (42 x 59 cm / 16.5 x 23.4 in)

    Colors
    Please note that the color may differ slightly from how it appears on your screen due to varying monitor settings.

    Product Information
    Prices of goods and services, as well as delivery and other charges, displayed on the humble-beings.com website are current at the time of display. These prices are subject to variation without notice. We always strive to be as accurate as possible with our product descriptions and pricing.

  • Printing Partner in UK
    Our print partner is responsible for handling all digital (Giclée) orders for EU/EEA/CH/ROW. After placing your order, their expert printers will handle the printing, packaging, and dispatching process using either Royal Mail, Postage, or DHL Express Delivery.

    Packaging for EU/EEA/CH/ROW
    Prints are shipped in either a reinforced tube or crumble proof packaging to ensure safe delivery. The packaging used in all orders is either recyclable or biodegradable. This includes stickers, tape as well.

    Printing Partner in US
    Our US print partner is responsible for handling all digital (Giclée) orders for US/Canada. Their expert printer will handle the printing, packaging, and dispatching process through USPS.

    Packaging for US/Canada
    Prints are shipped in either a reinforced tube or crumble proof packaging to ensure safe delivery. 



    Shipping Fee

    US/UK/EU/EEA: $15
    Canada: $25
    Rest of World (ROW): $48

    Delivery Time
    2-8 business days for shipments to Europe.
    6-12 business days for shipments to Australia/Canada/USA.
    Please allow enough time for your order to avoid unexpected delays.

    Shipping Company
    UK and EU/EEA – Royal mail & Postage.
    USA/Canada – USPS
    Rest of World (ROW) – DHL Express Courier.

  • Please note that all sales are final as our products are made to order. Once we have accepted payment for an order, the cancellation of the order is at our sole discretion.

    Damages and Issues
    In the unlikely event that the product arrives damaged or you have received the wrong item, we will send a replacement free of charge. Please contact us within two days by emailing sk@humble-beings.com. Please include photographs and a description of the damage to the product. Damages (such as scratches) caused by the customer will not be accepted.

    Postage Delays
    We regret to inform that postage delays due to items being held up in customs will not be eligible for refunds.

    Where is My Order?
    If prints are lost in transit, we will reprint the order and ship it to you at no cost.

    Lost in transit is classified as no movement on the tracking link for the number of days stated below.

    Postal Shipping
    (Business days with no updates)

    United Kingdom: 16 days
    Germany: 16 days
    EU: 19 days
    EEA & CH: 19 days

    Courier Shipping
    (Business days with no updates)
    North America (USA & CA): 7 days
    Rest of World: 10 days

  • Buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.

Any Questions? Contact us at sk@Humble-Beings.com